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I will never forget responding to a 911 call downtown and seeing a six-foot-five man in sandals and a long, flowing dress screaming and yelling on the street corner. He started walking out into traffi...
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Traditional Public Information Offices Must Evolve into Aligned, Strategic Communications Operations
At many police departments and law enforcement agencies, the public information office has historically played a supportive but minimal role when it comes to organizational strategy. The function of t...
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Saturday, June 27, 2020, began like a typical day in San Diego, California. Second watch officers in the police department’s Central Division were well into their shifts patrolling downt...
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The death of George Floyd reignited the conversation around police reform in the United States—a conversation that has manifested time and again over the last decade. But something about this incide...
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2020 highlighted cracks in the social foundation of communities across the world. The compounding stress caused by COVID-19 and economic uncertainty illuminated existing inequities, and the death of G...
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An excessive force incident in one city is no longer an isolated incident with no effect on other cities. This was one of the many lessons U.S. police learned following the death of George Floyd in Mi...
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When most people in policing think of managing communication in a crisis, they usually focus on the first few hours or days of a breaking incident. Those moments are indeed critical, but how does one ...
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Communities across the United States are experiencing a crisis in local journalism. In the last 15 years, more than one in five newspapers in the United States have closed. Today, almost 200 U.S. co...
