As an ever-evolving organization, the IACP is always looking for innovative ways to engage our members and attendees. At this year’s recent 2024 IACP Annual Conference and Exposition in Boston, Massachusetts, a brand-new IACP HUB design was rolled out.

The IACP’s foremost value is “members first,” and everything the IACP does begins with their needs in mind. The HUB, the IACP’s information showcase at the annual conference, focused on customer service—and members’ and attendees’ experiences were of the utmost importance to the IACP staff members.