Quality-of-life issues, such as drinking in public, urinating in public, disorderly behavior, and noise complaints, when not dealt with properly, can result in continued calls for service to the same locations, wasting departmental resources, making the department to look inefficient, and dissatisfying the public. Based on community statistics and numerous community meetings, it was evident in New Rochelle that the quality-of-life complaints far outnumbered other calls for police service.