
Many law enforcement executives remember their streets days; when they needed information in the field, the process involved keying their mike and asking dispatch a question. In a matter of moments a response was received. Behind the scenes, dispatch had gone into the agency’s records management system and polled the state criminal justice information system (CJIS) or made an inquiry into the National Crime Information Center (NCIC) or the National Law Enforcement Telecommunication System (NLETS) for an interstate query.