{"id":31373,"date":"2017-02-01T00:02:56","date_gmt":"2017-02-01T05:02:56","guid":{"rendered":"http:\/\/www.policechiefmagazine.org\/?p=31373"},"modified":"2024-10-07T08:29:52","modified_gmt":"2024-10-07T12:29:52","slug":"the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change","status":"publish","type":"post","link":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/","title":{"rendered":"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Law enforcement in the United Kingdom is experiencing many changes and challenges, both in terms of the demands placed on policing and law enforcement and in the complexity of providing these services.<\/p>\n<p>In recent years, crime has been at a historic low, but the official record of crimes committed in England and Wales now includes, for the first time, a fast-growing crime type: cybercrime or Internet-enabled offenses.<sup>1<\/sup><\/p>\n<p>It has come as no surprise to police forces that the UK\u2019s Office for National Statistics (ONS) in 2016 recorded an additional 5.6 million fraud and computer misuse crimes, which means that the number of online crimes are approaching the total number of all offline crimes combined.<sup>2<\/sup><\/p>\n<p>The exponential rise in digital and technology-related crime is one of the factors behind the growth of demand in the area of vulnerability. This, in turn, is causing UK law enforcement to look closely at this very emotive and complex area of police work.<\/p>\n<p>There is no common definition of vulnerability in the United Kingdom, although this is something the Police Superintendents\u2019 Association of England and Wales (PSAEW) is calling for.<sup>3<\/sup>\u00a0However, for the superintending ranks who lead in this area of policing, vulnerability can encompass any or all of the following:<\/p>\n<ul>\n<li>domestic abuse<\/li>\n<li>child abuse<\/li>\n<li>child sexual exploitation<\/li>\n<li>female genital mutilation<\/li>\n<li>missing and absent children<\/li>\n<li>missing adults<\/li>\n<li>prostitution and adult sexual exploitation<\/li>\n<li>child trafficking and slavery<\/li>\n<li>modern slavery and trafficking of adults<\/li>\n<li>violent and sexual offenders<\/li>\n<li>grooming or online abuse of children or vulnerable adults<\/li>\n<li>indecent images of children<\/li>\n<li>elder abuse<\/li>\n<li>forced marriage and \u201chonor-based\u201d violence<\/li>\n<li>disclosure schemes for child abuse and domestic violence<\/li>\n<\/ul>\n<p>Within each of the 43 forces across England and Wales, there is a Public Protection Unit (PPU) that deals with and oversees the policing response to these areas of criminality. All of these units are led by police officers of superintendent rank.<\/p>\n<p>The PPU concept was originally developed to address inter-familial abuse within a specific geographic (force) area. Its mission has since evolved to the point where each unit is now responsible for the police response to many (or all) of those areas of vulnerability previously outlined.<\/p>\n<p>However, with the advent of online crimes, the requirement for public protection is no longer confined within a specific geographic area. PPUs will now manage investigations in which the victim may reside within their force area, but the perpetrator is located somewhere else entirely\u2014or vice versa. The perpetrator(s) may be located in a different region, a different country, or a different continent entirely. Law enforcement might not know where they are. This kind of global criminal reach has been wholly enabled by the Internet.<\/p>\n<p>A key responsibility of law enforcement officers and many other public servants is to protect children and the most vulnerable in society. But the best efforts of policing and its partner agencies only scratch the surface of this problem.<\/p>\n<p>According to the ONS, an average of 7 percent of adults (11 percent of women and 3 percent of men) in the United Kingdom stated that they were sexually assaulted during their childhood.<sup>4<\/sup>\u00a0These findings suggest that 567,000 women aged between 16 and 59 and 102,000 men in the same age bracket suffered childhood sexual abuse.<\/p>\n<p>This is bigger than a law enforcement issue; it is a real societal problem.<\/p>\n<p>Based on the challenges facing law enforcement and what members of the PSAEW who are trying to meet this demand are saying, if law enforcement is to have any chance of tackling this problem, it will require both radically different thinking and a change in culture within policing to enable officers to play their part in this more effectively.<\/p>\n<p>As a staff association, the PSAEW is particularly keen to support its members who lead in this important and highly challenging area of policing, particularly in terms of protecting their health and well-being. To this end, the association sought to learn more about the current approach to public protection in forces, and the wider partnership context, to better understand where to target its efforts to help members and, at the same time, improve policing for the public.<\/p>\n<h3><span style=\"color: #000080;\">Data Collection Approach 1: Focus Groups<\/span><\/h3>\n<p>Through a series of focus groups, which were held with PPU leads across the United Kingdom in February 2015, a number of common concerns were identified\u2014most notably, the levels of risk carried by PPU leads and the differences in structure and responsibility between PPUs in different forces.<sup>5<\/sup>\u00a0This lack of consistency has also been highlighted as an issue for policing both by Her Majesty\u2019s Inspectorate of Constabulary and the Parliamentary Home Affairs Select Committee.<sup>6<\/sup><\/p>\n<p>A developing crisis of not being able to attract people with the required skills and aptitudes was reported. Practitioners felt that, while partnerships were functioning, a more streamlined, victim-centered approach with effective data sharing was required and was the way forward.<\/p>\n<p>The focus groups also identified a gap in strategic thinking among partners and policy makers, with a concern that the direction of policy was unclear and no vision was properly articulated of what a long-term, sustainable solution looked like. This lack of strategic vision is compounded by the most recent data released by the Ministry of Justice, which show that the number of Category 1 Registered Sex Offenders (the most serious offenders) being managed by authorities in the United Kingdom\u2014more commonly referred to as the \u201cSex Offenders Register\u201d\u2014has increased by 42 percent in five years.<sup>7<\/sup><\/p>\n<p>PSAEW members also reported the existence of both personal and cultural issues, such as high levels of anxiety and tendencies to assign blame, which were inhibiting officers\u2019 effectiveness. Public protection was described as \u201can impossible job\u201d in which all of the expectations placed upon individuals could not possibly be met and led to high numbers of staff being under investigation for \u201cfailures.\u201d Working hours were regarded as excessive, with members reporting working 50\u201360 hours per week in the office, with further work at home and \u201con-call\u201d functions undertaken in addition to that. There was also a perception that those outside the PPU world regarded this type of work as \u201cemotional\u201d or softer in nature and, therefore, of lower standing or import to other types of investigative work in areas such as acquisitive crime.<\/p>\n<h3><span style=\"color: #000080;\">Data Collection Approach 2: PPU Heads Survey<\/span><\/h3>\n<p>Following these focus groups, the PSAEW surveyed heads of PPUs across England and Wales to enable an evidence-based analysis of the situation. This survey took place in September 2015 and resulted in a 68 percent response rate.<sup>8<\/sup><\/p>\n<p>Respondents were asked whether, prior to being appointed to the PPU, they had previous experience of public protection work. Just under half had not, although more than three-quarters did have a background in specialist crime investigation. Worryingly, given these responses, an overwhelming 82 percent reported not having received any training or professional development prior to taking up their current appointment.<\/p>\n<p>In terms of welfare, health, and well-being, respondents were asked whether any arrangements were in place for regular health checks or mandatory referrals to Occupational Health Units, and 70 percent of responses reported no such provision being made.<\/p>\n<p>When asked how long they had been in a PPU command, 44 percent had served between one and three years, with 28 percent having served for less than one year. The remaining 28 percent had three years or more in the post. This raises a question over the continuity of leadership in PPUs, particularly in terms of creating effective relationships with key partners.<\/p>\n<p>Turning to demand, the survey showed a clear increase in both the demand placed upon PPUs and the complexity of public protection activity during the previous 12 months. In some cases, the increase in demand was reported as being somewhere between 50 percent and 100 percent. Many of the responses referred not only to an increase in the number of reports being made requiring investigation, but also in the scale of meetings and bureaucracy required to work with partners to address the increased investigations.<\/p>\n<p>The breadth of responsibility has also increased. As well as those areas listed earlier in this article, some PPUs also have responsibility for mental health, youth engagement, safer schools partnership teams, and troubled families programs. This is\u00a0in addition to the professional skills, experience, and training of the officers requiring them to be part of the Senior Investigating Officer (SIO) cadre and other specialist investigation commands dealing with other aspects of criminality.<\/p>\n<p>Bearing in mind the increase in demand being reported, respondents were asked whether their force had realigned resources to meet the threat, harm, and risk within their particular command over the previous 12 months. Two-thirds of forces had undertaken such an exercise, whereas one-third had not.<\/p>\n<p>This discrepancy may reflect the different competing priorities being faced by forces as well as reduced levels of resources overall. Some \u00a32.5 billion and 19,000 police officers have been taken out of policing in the past five years. This is a reduction of around 14 percent in the number of officers policing communities across England and Wales. On the other hand, the absence of any such review might simply indicate a lack of recognition at senior ranks within policing of the levels of risk carried within PPUs.<\/p>\n<p>While some increases in staffing levels were reported, a concerning theme was the difficulty in recruiting police officers into some of these roles. There were also significant variations in how PPU commands were configured and staffed as a result of different operating models being adopted across the United Kingdom.<\/p>\n<p>The most common operating model for public protection is that of a Multi-Agency Safeguarding Hub (MASH). This brings together relevant public services and other agencies in a joint approach to tackle crimes against the vulnerable. The model acknowledges the different causation factors surrounding vulnerability and the various areas of responsibility resting with each of the agencies involved.<\/p>\n<p>However, an overwhelming 82 percent of respondents operating within a MASH model thought it could be improved upon; the efficient exchange of data and other information between partners being cited as key areas for improvement. Lack of investment and poor buy-in from some partner agencies was also mentioned.<\/p>\n<p>Some 65 percent of respondents felt the MASH model was unsustainable, due to resourcing across public services and overly complex and bureaucratic partnership structures. Several respondents stated there was a need for a new approach to thinking on risk, threat, and demand across this whole area; the inability to accurately predict levels of demand making it difficult to plan effectively.<\/p>\n<h3><span style=\"color: #000080;\">Challenging the Culture of Public Protection<\/span><\/h3>\n<p>It is evident that there is a need for a strategic vision to be developed around future demand and the risks, threats, and opportunities to be found in this area of service. The culture of those public services in the United Kingdom engaged in dealing with vulnerability also needs to be challenged. For example, separate budgets, different priorities, varying accountability, and inconsistent inspection regimes all inhibit the ability of police forces and their partner agencies to adapt and flex in finding new and innovative ways to tackle emerging crimes.<\/p>\n<p>Some innovative areas of good practice are emerging. For example, Greater Manchester Police, a large metropolitan force, is embedding partner organizations within police teams to meet and deal with mental health issues at the point of most acute need, rather than waiting for a referral to be made and for it then to be resourced in a more traditional way. Other forces are starting to develop effective protocols for sharing data at the right time with the right professional, thereby optimizing decision-making and enabling the best outcome to be delivered.<\/p>\n<p>As a result of the PSAEW highlighting the risks in this area, the College of Policing, the professional body for policing in the United Kingdom, is working on a common definition for vulnerability, as well as devising a development program for superintendents, as well as heads of PPUs, that will ensure they are properly trained and accredited in the specialist skills and knowledge required to undertake such demanding roles.<sup>9<\/sup><\/p>\n<p>However, there is still more to be done to raise the bar and to achieve a level of consistency in how children and vulnerable citizens in society are protected and how the services they receive from policing can be improved. It is not a sustainable position for there to be such variance in how a child or vulnerable citizen in one policing area is protected in comparison with one in a different area.<\/p>\n<p>This requires a cross-partnership approach capable of addressing the whole continuum of vulnerability, rather than the specific area of responsibility pertaining to a particular organization. It requires a change in the mind-set of leaders so that they can engage in early intervention, share resources, and work together more effectively, thereby reducing demand over the longer term.<\/p>\n<p>Developing a culture of leadership by inquiry is also important. Merely because crime recording data do not show a problem is no reason for complacency. Data that are captured do not always show a true or complete picture, a lesson learned at great cost over recent years with the number of legacy investigations and inquiries being carried out in relation to child sexual exploitation.<\/p>\n<p>Finally, and possibly the hardest change of all, policing requires a change in culture that gives officers permission to fail. Leaders at all levels in policing need to say that it is okay to make a mistake. Officers need to be permitted to allow mistakes to happen and to learn from them\u2014but to learn quickly. This is a culture alien to the one that exists currently that has been described as being \u201czero tolerance to anything going wrong\u2014but it will go wrong.\u201d<sup>10<\/sup><\/p>\n<p>There needs to be a greater distinction drawn between those behaviors that amount to gross negligence or misconduct, which rightly need to be addressed, and those genuine mistakes made by people who are trying to serve the public to the best of their ability and who just happened to get something wrong.<\/p>\n<p>If such an approach is to be successful, and a true learning culture is to pervade throughout policing, it will require the accountability mechanisms to be more flexible. There will also need to be real drive, commitment, and courage at all levels in policing to make this happen\u2014but it starts with the leaders, from the top.\u00a0&#x2666;<\/p>\n<table>\n<tbody>\n<tr>\n<td bgcolor=\"000066\"><span style=\"color: #ffffff;\">Chief Superintendent\u00a0<strong>Gavin Thomas<\/strong>, a Gloucestershire Constabulary officer has served as a detective at every rank. His roles have included head of Crime and Protective Services and senior investigation officer, and he has worked in various arenas, including specialist crime, counterterrorism, and professional standards. In 2006, he attended the FBI program at Quantico, Virginia. He was elected president of the PSAEW in January 2016.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Notes:<\/strong><\/p>\n<p><sup>1<\/sup> Dominic Casciani, \u201cCrime in England and Wales Falls to New Record Low,\u201d BBC News, January 22, 2016, <a href=\"http:\/\/www.bbc.co.uk\/news\/uk-30931732\">http:\/\/www.bbc.co.uk\/news\/uk-30931732<\/a>.<br \/>\n<sup>2<\/sup> Office for National Statistics (ONS), \u201cCrime in England and Wales: Year Ending June 2016,\u201d statistical bulletin, <a href=\"http:\/\/www.ons.gov.uk\/peoplepopulationandcommunity\/crimeandjustice\/bulletins\/crimeinenglandandwales\/yearendingjune2016\">http:\/\/www.ons.gov.uk\/peoplepopulationandcommunity\/crimeandjustice\/bulletins\/crimeinenglandandwales\/yearendingjune2016<\/a>.<br \/>\n<sup>3<\/sup> Lorraine Homer, \u201cPresident: Licence Needed to Work in Public Protection,\u201d Police Superintendents\u2019 Association of England and Wales (PSAEW), news release, September 5, 2016, <a href=\"https:\/\/www.policesupers.com\/news\/police-superintendents-association-and-college-of-policing-launch-bespoke-development-programme-for-police-public-protection-safeguarding-leads\">http:\/\/www.policesupers.com\/2016\/09\/05\/president-licence-needed-to-work-in-public-protection<\/a>.<br \/>\n<sup>4<\/sup> ONS, \u201cAbuse During Childhood: Findings from the Crime Survey for England and Wales, Year Ending March 2016,\u201d August 4, 2016, h<a href=\"https:\/\/www.ons.gov.uk\/peoplepopulationandcommunity\/crimeandjustice\/articles\/abuseduringchildhood\/findingsfromtheyearendingmarch2016crimesurveyforenglandandwales\">ttps:\/\/www.ons.gov.uk\/peoplepopulationandcommunity\/crimeandjustice\/<br \/>\narticles\/abuseduringchildhood\/findingsfromtheyearendingmarch2016crimesurveyforenglandandwales<\/a>.<br \/>\n<sup>5<\/sup> PSAEW, \u201cPublic Protection \u2013 What Our Members Are Saying,\u201d 2015, <a href=\"https:\/\/committees.parliament.uk\/writtenevidence\/77940\/pdf\/\">http:\/\/www.policesupers.com\/wp-content\/uploads\/2016\/05\/PSAEW-PPU-what-our-members-are-saying.pdf<\/a>.<br \/>\n<sup>6<\/sup> Her Majesty\u2019s Inspectorate of Constabulary (HMIC), \u201cVulnerable Victims and Witnesses Are Being Let Down by an Inconsistent Approach to the Management of Criminal Case Files,\u201d news release, November 12, 2015, <a href=\"https:\/\/www.justiceinspectorates.gov.uk\/hmic\/news\/news-feed\/vulnerable-victims-and-witnesses-are-being-let-down\">https:\/\/www.justiceinspectorates.gov.uk\/hmic\/news\/news-feed\/vulnerable-victims-and-witnesses-are-being-let-down<\/a>; Home Affairs Committee, \u201c\u2018Alarming\u2019 Inconsistencies in Policing Across Forces Must Be Addressed,\u201d Parliament, July 9, 2016, <a href=\"https:\/\/committees.parliament.uk\/committee\/83\/home-affairs-committee\/news\/100621\/college-of-policing-report-published-16-17\/\">http:\/\/www.parliament.uk\/business\/committees\/committees-a-z\/commons-select\/home-affairs-committee\/news-parliament-2015\/college-of-policing-report-published-16-17<\/a>.<br \/>\n<sup>7<\/sup> <em>Multi-Agency Public Protection Arrangements Annual Report 2015\/16<\/em> (UK: Ministry of Justice, 2016), <a href=\"https:\/\/www.gov.uk\/government\/uploads\/system\/uploads\/attachment_data\/file\/563117\/MAPPA_Annual_Report_2015-16.pdf\">https:\/\/www.gov.uk\/government\/uploads\/system\/uploads\/attachment_data\/file\/563117\/MAPPA_Annual_Report_2015-16.pdf<\/a>.<br \/>\n<sup>8<\/sup> Lorraine Homer, \u201cSupts Call for Public Protection to be a Specialism,\u201d PSAEW, May 31, 2016, <a href=\"https:\/\/www.policesupers.com\/news\/police-superintendents-association-and-college-of-policing-launch-bespoke-development-programme-for-police-public-protection-safeguarding-leads\">http:\/\/www.policesupers.com\/2016\/05\/31\/put-public-protection-on-a-par-with-other-policing-specialisms-superintendents<\/a>.<br \/>\n<sup>9<\/sup> College of Policing, \u201cResponse to Call from President of Police Superintendents\u2019 Association for Public Protection Officers to Have a Licence,\u201d news release, September 5, 2016, <a href=\"https:\/\/www.college.police.uk\/career-learning\/leadership\/leadership-standards\">http:\/\/www.college.police.uk\/News\/College-news\/Pages\/Response_to_Superintendents%E2%80%99_President_public_protection_story.aspx<\/a>.<br \/>\n<sup>10<\/sup> PSAEW, \u201cPublic Protection \u2013 What Our Members Are Saying.\u201d<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Law enforcement in the United Kingdom is experiencing many changes and challenges, both in terms of the demands placed on policing and law enforcement and in the complexity of providing these services.<\/p>\n<p>In recent years, crime has been at a historic low, but the official record of crimes committed in England and Wales now includes, for the first time, a fast-growing crime type: cybercrime or Internet-enabled offenses.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[130],"tags":[],"class_list":["post-31373","post","type-post","status-publish","format-standard","hentry","category-cybercrime"],"acf":{"post_author":"<strong>Gavin Thomas, Chief Superintendent, Gloucestershire Police, President, Police Superintendents\u2019 Association of England and Wales<\/strong>","main_category":"Cybercrime","legacy_article_id":"","legacy_issue_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The New Volume Demand: Keeping Pace with Vulnerability through Culture Change - Police Chief Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change\" \/>\n<meta property=\"og:description\" content=\"Law enforcement in the United Kingdom is experiencing many changes and challenges, both in terms of the demands placed on policing and law enforcement and in the complexity of providing these services.  In recent years, crime has been at a historic low, but the official record of crimes committed in England and Wales now includes, for the first time, a fast-growing crime type: cybercrime or Internet-enabled offenses.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/\" \/>\n<meta property=\"og:site_name\" content=\"Police Chief Magazine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TheIACP\" \/>\n<meta property=\"article:published_time\" content=\"2017-02-01T05:02:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-07T12:29:52+00:00\" \/>\n<meta name=\"author\" content=\"Margaret White\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@TheIACP\" \/>\n<meta name=\"twitter:site\" content=\"@TheIACP\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Margaret White\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/\"},\"author\":{\"name\":\"Margaret White\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/#\/schema\/person\/51da39bf2b152cf9aff96cdeed62d5a4\"},\"headline\":\"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change\",\"datePublished\":\"2017-02-01T05:02:56+00:00\",\"dateModified\":\"2024-10-07T12:29:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/\"},\"wordCount\":2708,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.policechiefmagazine.org\/#organization\"},\"articleSection\":[\"Cybercrime\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/\",\"url\":\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/\",\"name\":\"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change - Police Chief Magazine\",\"isPartOf\":{\"@id\":\"https:\/\/www.policechiefmagazine.org\/#website\"},\"datePublished\":\"2017-02-01T05:02:56+00:00\",\"dateModified\":\"2024-10-07T12:29:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.policechiefmagazine.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/#website\",\"url\":\"https:\/\/www.policechiefmagazine.org\/\",\"name\":\"Police Chief Magazine\",\"description\":\"Police Chief Magazine\",\"publisher\":{\"@id\":\"https:\/\/www.policechiefmagazine.org\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.policechiefmagazine.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/#organization\",\"name\":\"Police Chief Magazine\",\"url\":\"https:\/\/www.policechiefmagazine.org\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.policechiefmagazine.org\/wp-content\/uploads\/logo-name-blue.png\",\"contentUrl\":\"https:\/\/www.policechiefmagazine.org\/wp-content\/uploads\/logo-name-blue.png\",\"width\":500,\"height\":246,\"caption\":\"Police Chief Magazine\"},\"image\":{\"@id\":\"https:\/\/www.policechiefmagazine.org\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TheIACP\",\"https:\/\/x.com\/TheIACP\",\"https:\/\/www.instagram.com\/theiacp\/\",\"https:\/\/www.linkedin.com\/company\/international-association-of-chiefs-of-police\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/#\/schema\/person\/51da39bf2b152cf9aff96cdeed62d5a4\",\"name\":\"Margaret White\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.policechiefmagazine.org\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/99984120f89156e4aaaaaf54d49168e6?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/99984120f89156e4aaaaaf54d49168e6?s=96&d=mm&r=g\",\"caption\":\"Margaret White\"},\"url\":\"https:\/\/www.policechiefmagazine.org\/author\/mwhite\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change - Police Chief Magazine","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/","og_locale":"en_US","og_type":"article","og_title":"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change","og_description":"Law enforcement in the United Kingdom is experiencing many changes and challenges, both in terms of the demands placed on policing and law enforcement and in the complexity of providing these services.  In recent years, crime has been at a historic low, but the official record of crimes committed in England and Wales now includes, for the first time, a fast-growing crime type: cybercrime or Internet-enabled offenses.","og_url":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/","og_site_name":"Police Chief Magazine","article_publisher":"https:\/\/www.facebook.com\/TheIACP","article_published_time":"2017-02-01T05:02:56+00:00","article_modified_time":"2024-10-07T12:29:52+00:00","author":"Margaret White","twitter_card":"summary_large_image","twitter_creator":"@TheIACP","twitter_site":"@TheIACP","twitter_misc":{"Written by":"Margaret White","Est. reading time":"13 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/#article","isPartOf":{"@id":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/"},"author":{"name":"Margaret White","@id":"https:\/\/www.policechiefmagazine.org\/#\/schema\/person\/51da39bf2b152cf9aff96cdeed62d5a4"},"headline":"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change","datePublished":"2017-02-01T05:02:56+00:00","dateModified":"2024-10-07T12:29:52+00:00","mainEntityOfPage":{"@id":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/"},"wordCount":2708,"commentCount":0,"publisher":{"@id":"https:\/\/www.policechiefmagazine.org\/#organization"},"articleSection":["Cybercrime"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/","url":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/","name":"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change - Police Chief Magazine","isPartOf":{"@id":"https:\/\/www.policechiefmagazine.org\/#website"},"datePublished":"2017-02-01T05:02:56+00:00","dateModified":"2024-10-07T12:29:52+00:00","breadcrumb":{"@id":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.policechiefmagazine.org\/the-new-volume-demand-keeping-pace-with-vulnerability-through-culture-change\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.policechiefmagazine.org\/"},{"@type":"ListItem","position":2,"name":"The New Volume Demand: Keeping Pace with Vulnerability through Culture Change"}]},{"@type":"WebSite","@id":"https:\/\/www.policechiefmagazine.org\/#website","url":"https:\/\/www.policechiefmagazine.org\/","name":"Police Chief Magazine","description":"Police Chief Magazine","publisher":{"@id":"https:\/\/www.policechiefmagazine.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.policechiefmagazine.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.policechiefmagazine.org\/#organization","name":"Police Chief Magazine","url":"https:\/\/www.policechiefmagazine.org\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.policechiefmagazine.org\/#\/schema\/logo\/image\/","url":"https:\/\/www.policechiefmagazine.org\/wp-content\/uploads\/logo-name-blue.png","contentUrl":"https:\/\/www.policechiefmagazine.org\/wp-content\/uploads\/logo-name-blue.png","width":500,"height":246,"caption":"Police Chief Magazine"},"image":{"@id":"https:\/\/www.policechiefmagazine.org\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TheIACP","https:\/\/x.com\/TheIACP","https:\/\/www.instagram.com\/theiacp\/","https:\/\/www.linkedin.com\/company\/international-association-of-chiefs-of-police\/"]},{"@type":"Person","@id":"https:\/\/www.policechiefmagazine.org\/#\/schema\/person\/51da39bf2b152cf9aff96cdeed62d5a4","name":"Margaret White","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.policechiefmagazine.org\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/99984120f89156e4aaaaaf54d49168e6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/99984120f89156e4aaaaaf54d49168e6?s=96&d=mm&r=g","caption":"Margaret White"},"url":"https:\/\/www.policechiefmagazine.org\/author\/mwhite\/"}]}},"category_objects":[{"term_id":130,"name":"Cybercrime","slug":"cybercrime","term_group":0,"term_taxonomy_id":130,"taxonomy":"category","description":"","parent":126,"count":56,"filter":"raw"}],"thumbnail_url":"","_links":{"self":[{"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/posts\/31373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/comments?post=31373"}],"version-history":[{"count":11,"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/posts\/31373\/revisions"}],"predecessor-version":[{"id":82032,"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/posts\/31373\/revisions\/82032"}],"wp:attachment":[{"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/media?parent=31373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/categories?post=31373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.policechiefmagazine.org\/wp-json\/wp\/v2\/tags?post=31373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}